AI. Quality Engineering.
Digital Transformation.
Built to Scale at Speed.

Quality engineering, AI assurance and digital engineering for enterprise and telecom teams, delivered onshore, offshore or hybrid from the US and India.

  • 20+ Yearsof Technology & Quality Engineering Leadership
  • TelecomOSS/BSS, billing, IVR, network operations
  • AI AssuranceLLM evaluation, RAG and prompt regression testing
  • Plano, Texas · HyderabadOnshore, offshore or hybrid delivery

01 · Capabilities

Four disciplines. Quality engineering is where we started.

Our heritage

Quality Engineering & AI Assurance

Test strategy, automation and release gates, extended to LLMs, RAG pipelines and agents.

  • Test automation
  • API & performance testing
  • LLM evaluation & benchmarking
  • RAG & hallucination testing
  • Prompt regression testing
  • Voice / IVR call validation
  • AI security testing

AI & Agentic Solutions

Agents, RAG and voice AI built into the workflows enterprise teams already run.

  • Agentic AI & AI agents
  • Generative AI & RAG
  • Conversational & Voice AI
  • AI application development

Digital Engineering

New builds and modernization of the applications and APIs a business runs on.

  • Application modernization
  • Web & mobile apps
  • APIs & microservices
  • Product engineering

Data, Cloud & Enterprise Platforms

Data pipelines, cloud migration and the enterprise platforms that hold them together.

  • Data engineering & analytics
  • AWS · Azure · GCP
  • DevOps & enterprise integration
  • SAP & Pega

02 · Telecom

Telecom is where we go deepest.

Five areas across an operator’s stack, from order capture to customer care.

  1. 2.1

    OSS/BSS Transformation

    Order management, billing, provisioning, customer records and migration between stacks. One untested mapping can break activation or billing for thousands of customers.

  2. 2.2

    Telecom Quality Engineering

    SIT with vendor platforms, regression automation for BSS and OSS releases, and performance testing for peak order and billing runs.

  3. 2.3

    AI & Customer Experience

    AI virtual agents, Voice AI, IVR modernization and call-flow regression, so channel changes don’t drop calls or route them wrongly.

  4. 2.4

    Network & Field Operations

    Network workflow automation, field-service apps and dispatch integration for accurate work orders, inventory and scheduling.

  5. 2.5

    Data & Automation

    Network, customer and billing data in one place, with pipelines, analytics and predictive operations for churn, capacity and fault trends.

[PLACEHOLDER: approved telecom programs, carriers (anonymized as “Leading US Telecom Provider” if needed) and outcome metrics, TEL-003]

03 · How we test

Six systems sit between an order and a bill.

A defect at any step shows up later as a failed activation, a wrong bill or a support call. We test the whole chain, including the systems around the one that changed.

  1. 01Order captureCRM, portal, retail
  2. 02Order managementDecomposition
  3. 03ProvisioningNetwork + inventory
  4. 04ActivationService live
  5. 05Rating & billingCharges, invoices
  6. 06Assurance & careIVR, agents, tickets

04 · How we engage

Plano, Texas and Hyderabad. One team across both time zones.

Program leads in Plano. Engineering and test teams in Hyderabad. Work can move with the clock: India picks up at the end of the US day and hands back before the next one starts.

Where the team sits
Onshore, offshore or hybrid. The mix can change as the program matures.
How it’s contracted
Managed delivery, project / SOW, or time & materials.
Leadership
20+ Years of Technology & Quality Engineering Leadership.

05 · Products

We also build and run our own products.

Twelve products and accelerators. Descriptions publish once leadership approves them.

  • QForce AI
  • AIKTRA
  • Ask Navi
  • OneHR
  • NForce Arena
  • Pulse
  • Sync
  • Tracktion
  • FlightOps
  • AuraFace
  • Modozo
  • NForce RetailOps

[PLACEHOLDER: product descriptions, categories and approved screenshots for all 12 products]

06 · FAQ

Common questions.

What does NForce One do?

AI, Quality Engineering and Digital Transformation for enterprises, with deep Telecom expertise across OSS/BSS, billing, IVR and AI agents.

Where are your teams?

Plano, Texas and Hyderabad. Delivery can be onshore, offshore or hybrid.

How can we engage you?

Managed delivery, project / SOW, or time & materials.

Do you test AI systems?

Yes: LLM evaluation and benchmarking, RAG and hallucination testing, prompt regression testing, voice / IVR call validation and AI security testing.

How do we start?

Write to admin@nforceone.com with what has to ship. [PLACEHOLDER: engagement start process]

Tell us what has to ship.

We’ll show you how we’d build and test it. [PLACEHOLDER: final CTA copy approval]