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Telecom & enterprise technology partner · US + India

AI. Quality Engineering. Digital Transformation. Built to Scale at Speed.

We build, test and assure the systems enterprises run on, with deep Telecom expertise across OSS/BSS, billing, IVR and AI agents.

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20+ years Technology & Quality Engineering leadership · Plano, Texas + Hyderabad

01 — Capabilities

Four disciplines.
One quality bar.

AI & Agentic Solutions

Agents, RAG and voice AI built into the workflows enterprise teams already run.

Agentic AI · Generative AI & RAG · Voice AI · AI app development

Quality Engineering & AI Assurance

Test strategy, automation and release gates, extended to LLMs, RAG pipelines and agents.

Automation · API & performance · LLM evaluation · RAG & hallucination testing · Prompt regression · IVR call validation · AI security

Digital Engineering

New builds and modernization of the applications and APIs a business runs on.

App modernization · Web & mobile · APIs & microservices · Product engineering

Data, Cloud & Enterprise Platforms

Data pipelines, cloud migration and the enterprise platforms that hold them together.

Data & analytics · AWS · Azure · GCP · DevOps · SAP & Pega

02 — How we test

Six systems.
One customer.

A defect at any step shows up later as a failed activation, a wrong bill or a support call. So we test the whole chain, not just the application that changed.

  1. 01
    Order captureCRM, portal, retail
  2. 02
    Order managementDecomposition
  3. 03
    ProvisioningNetwork + inventory
  4. 04
    ActivationService live
  5. 05
    Rating & billingCharges, invoices
  6. 06
    Assurance & careIVR, agents, tickets

03 — Where we go deepest

Telecom is
home turf.

Our teams talk about order decomposition, rating and activation, not generic “IT support”. Five lanes, one operator’s whole stack.

  1. 3.1

    OSS/BSS Transformation

    One untested mapping breaks activation or billing for thousands of customers. We cover order management, billing, provisioning, customer records and migration between stacks.

  2. 3.2

    Telecom Quality Engineering

    Releases cross many systems and vendors. SIT with vendor platforms, regression automation for BSS and OSS releases, performance for peak order and billing runs.

  3. 3.3

    AI & Customer Experience

    Every channel change risks dropped calls, wrong routing or answers that contradict policy. AI virtual agents, Voice AI, IVR modernization and call-flow regression.

  4. 3.4

    Network & Field Operations

    Accurate work orders, inventory and scheduling. Network workflow automation, field-service apps, dispatch integration.

  5. 3.5

    Data & Automation

    Network, customer and billing data in one place, so churn, capacity and fault trends surface early. Pipelines, analytics, predictive operations.

[PLACEHOLDER: approved telecom programs, carriers (anonymized as “Leading US Telecom Provider” if needed) and outcome metrics, TEL-003]

04 — How we engage

Two cities.
One clock.

Program leads in Plano, Texas. Engineering and test teams in Hyderabad. Work can move with the clock: India picks up at the end of the US day and hands back before the next one starts.

Where the team sits

Onshore · Offshore · Hybrid

  • Plano, Texas — program leadership
  • Hyderabad — engineering & test
  • Mix changes as the program matures

How it’s contracted

Managed · SOW · T&M

  • Managed delivery with outcomes owned by us
  • Project / SOW for fixed scope
  • Time & materials for team extension
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20+Years of Technology & Quality Engineering Leadership, across our leadership team.

05 — Innovation & Products

We build our own,
too.

Alongside client work, NForce One designs, builds and runs its own products and accelerators. Details publish once leadership approves them.

[PLACEHOLDER: product descriptions, categories and approved screenshots for all 12 products]

06 — FAQ

Questions,
answered.

What does NForce One do?

AI, Quality Engineering and Digital Transformation for enterprises, with deep Telecom expertise across OSS/BSS, billing, IVR and AI agents.

Where are your teams?

Plano, Texas and Hyderabad. Delivery can be onshore, offshore or hybrid.

How can we engage you?

Managed delivery, project / SOW, or time & materials.

Do you test AI systems?

Yes: LLM evaluation and benchmarking, RAG and hallucination testing, prompt regression testing, voice / IVR call validation and AI security testing.

How do we start?

Write to admin@nforceone.com and tell us what has to ship. [PLACEHOLDER: engagement start process]

Next release

Tell us what
has to ship.

We’ll show you how we’d build and test it. [PLACEHOLDER: final CTA copy approval]

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