Talk to an Expert

Telecom & enterprise technology partner · US + India

AI. Quality Engineering. Digital Transformation. Built to Scale at Speed.

We build, test and assure the systems enterprises run on, with deep Telecom expertise across OSS/BSS, billing, IVR and AI agents.

Talk to an Expert Explore Our Capabilities

01 Capabilities

Four disciplines.
One quality bar.

01

AI & Agentic Solutions

Agents, RAG and voice AI built into the workflows enterprise teams already run.

  • Agentic AI & AI agents
  • Generative AI & RAG
  • Conversational & Voice AI
  • AI application development
02

Quality Engineering & AI Assurance

Our heritage. Test strategy, automation and release gates, extended to LLMs, RAG pipelines and agents.

  • Test automation, API & performance
  • LLM evaluation & benchmarking
  • RAG & hallucination testing
  • Prompt regression testing
  • Voice / IVR call validation
  • AI security testing
03

Digital Engineering

New builds and modernization of the applications and APIs a business runs on.

  • Application development & modernization
  • Web & mobile apps
  • APIs & microservices
  • Product engineering
04

Data, Cloud & Enterprise Platforms

Data pipelines, cloud migration and the enterprise platforms that hold them together.

  • Data engineering & analytics
  • AWS · Azure · GCP
  • DevOps & enterprise integration
  • SAP & Pega

02 How we test

Six systems.
One customer.

A defect at any step shows up later as a failed activation, a wrong bill or a support call. So we test the whole chain, not just the application that changed.

  1. 01
    Order captureCRM, portal, retail
  2. 02
    Order managementDecomposition
  3. 03
    ProvisioningNetwork + inventory
  4. 04
    ActivationService live
  5. 05
    Rating & billingCharges, invoices
  6. 06
    Assurance & careIVR, agents, tickets

03 Where we go deepest

Telecomis hometurf.

Our teams talk about order decomposition, rating and activation, not generic “IT support”. Five lanes, one operator’s whole stack.

  1. 3.1

    OSS/BSS Transformation

    One untested mapping breaks activation or billing for thousands of customers. We cover order management, billing, provisioning, customer records and migration between stacks.

  2. 3.2

    Telecom Quality Engineering

    Releases cross many systems and vendors. SIT with vendor platforms, regression automation for BSS and OSS releases, performance for peak order and billing runs.

  3. 3.3

    AI & Customer Experience

    Every channel change risks dropped calls, wrong routing or answers that contradict policy. AI virtual agents, Voice AI, IVR modernization and call-flow regression.

  4. 3.4

    Network & Field Operations

    Accurate work orders, inventory and scheduling. Network workflow automation, field-service apps, dispatch integration.

  5. 3.5

    Data & Automation

    Network, customer and billing data in one place, so churn, capacity and fault trends surface early. Pipelines, analytics, predictive operations.

[PLACEHOLDER: approved telecom programs, carriers (anonymized as “Leading US Telecom Provider” if needed) and outcome metrics, TEL-003]

— How we deliver

Two cities.
One clock.

20+

Years of Technology & Quality Engineering Leadership, across our leadership team.

US + IN

Program leads in Plano, Texas. Engineering and test teams in Hyderabad. Work can move with the clock: India picks up at the end of the US day and hands back before the next one starts.

Onshore
Offshore
Hybrid

Plus managed delivery, project / SOW and T&M. The model can change as the program matures.

04 Innovation & Products

We build our own,
too.

Alongside client work, NForce One designs, builds and runs its own products and accelerators. Details publish once leadership approves them.

QForce AIAIKTRAAsk NaviOneHRNForce ArenaPulseSyncTracktionFlightOpsAuraFaceModozoNForce RetailOps

[PLACEHOLDER: product descriptions, categories and approved screenshots for all 12 products]

05 Next release

Tell us whathas to ship.

We’ll show you how we’d build and test it. [PLACEHOLDER: final CTA copy approval]

Talk to an Expert